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iTWatch™ Managed Services

iTWatch is designed exclusively as a managed solution to provide your customers with the most cost effective management of their IT infrastructure 24x7. ATS uses iTWatch helping you provide end-to-end monitoring and management of your customer's IT infrastructure over the Internet. This solution helps ATS deliver an unlimited range of unique managed services, pro viding extraordinary levels of performance and availability for your customers.

iTWatch Managed Services Benefits:

  • Maximize uptime - Proactive monitoring and alerting allows you to resolve issues prior to failure
  • Increase security - Integration with leading antivirus providers, patch management, security auditing, alerting and reporting
  • Improve performance - Analyze trends to identify performance issues and upgrade opportunities
  • Control assets - Real time asset inventory provides deep visibility into computing and network assets

Why iTWatch is the right choice for now and the future:

  • Deep product integration - Intel, Microsoft, Cisco, Symantec, MacAfee, Dell, Trend Micro, SonicWall, and HP are some of the more than 50 SMB vendors in our growing library of over 100 comprehensive product integrations
  • Open, standards-based architecture allows you to evolve your business, exploiting change for your advantage, avoiding being locked into obsolete solutions, while retaining your power to differentiate. Unlike other solutions, you can monitor and manage your preferred vendors, and integrate with service providers that complement your delivery model, based on your choices
  • With over 165 templates spanning over 65 vendors, iTWatch is dedicated to building the most comprehensive library to give our partners immediate ROI with minimal configuration that will help your business succeed
  • Agent less architecture for ease of deployment and ongoing management while avoiding important privacy and security concerns associated with proprietary agents
  • Ability to enable collaborative service delivery models with your customers and partners through built-in user management and open web services for custom integration
  • Make informed financial decisions - advanced and comprehensive reporting capabilities that allow your customers to plan and budget for future IT requirements
 
 

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